Terms and Conditions

• "AI Digidot", "we", "us", or "our" means AI Digidot Limited, trading as AI Digidot.
• "Client", "you", or "your" means the person or organisation accessing the services or entering into an agreement with us.
• "Services" means our websites, portal, software, artificial intelligence tools, digital marketing, analytics, consultancy, automations, integrations, content, reports, deliverables, and related professional services.
• "User Content" means data, text, documents, files, instructions, images, links, credentials, account information, records, and other materials submitted to or processed through the services by you or on your behalf.

We provide services related to computer systems and software design, innovation and artificial intelligence research and consultancies, portal services, digital marketing, analytics, automation, and related business operations.

The scope, fees, deliverables, timelines, service levels, support, and any special terms for a project or subscription will be set out in the applicable proposal, quotation, order form, statement of work, invoice, online checkout, or written agreement. If there is a conflict between these Terms and a signed agreement with us, the signed agreement will control for that conflict.

We are not licensed to provide financial services unless separately authorised by the Dubai Financial Services Authority or another competent regulator. Nothing in the services is financial, investment, legal, tax, medical, or other regulated professional advice unless expressly stated in a separate written agreement.

You are responsible for maintaining the confidentiality of your account credentials, controlling user access, and all activity that occurs under your account. You must provide accurate account and billing information and keep it up to date.

You must notify us promptly if you suspect unauthorised access, credential compromise, or misuse of the services.

We may suspend or restrict access where reasonably necessary to protect the services, comply with law, prevent misuse, address non-payment, or enforce these Terms.

You are responsible for:

• Providing accurate, lawful, and complete information needed for us to perform the services.
• Obtaining all rights, permissions, consents, notices, and lawful bases required for User Content and personal data you provide to us.
• Reviewing, approving, and validating deliverables before publication, launch, reliance, or external use.
• Backing up important data unless backup services are expressly included in the agreed scope.
• Ensuring that your use of the services complies with applicable laws, platform rules, advertising rules, data protection requirements, intellectual property rights, and third-party contracts.
• Maintaining any third-party accounts, subscriptions, approvals, credentials, domain settings, advertising accounts, analytics accounts, website access, and platform permissions required for the services.

You must not use the services to:

• Violate applicable law, regulation, sanctions, export controls, intellectual property rights, privacy rights, or contractual obligations.
• Upload unlawful, harmful, deceptive, infringing, defamatory, discriminatory, abusive, exploitative, or malicious content.
• Send spam, unlawful marketing, or unsolicited communications in breach of applicable law or platform rules.
• Attempt to gain unauthorised access to systems, accounts, networks, data, or credentials.
• Interfere with, overload, scan, scrape, reverse engineer, or disrupt the services except as permitted by law or agreed in writing.
• Introduce malware, vulnerabilities, malicious code, or security threats.
• Use the services to make automated decisions that produce legal or similarly significant effects without appropriate human review and lawful safeguards.
• Misrepresent AI-generated content as human-authored where disclosure is legally required or contextually necessary.

The services may generate or assist with drafts, recommendations, classifications, analyses, code, content, campaigns, reports, automations, or other outputs using artificial intelligence and software tools.

AI and automated outputs can be inaccurate, incomplete, biased, outdated, or unsuitable for a particular purpose. You must review and approve outputs before relying on them, publishing them, sending them to third parties, or using them for business decisions.

Unless expressly agreed in writing, we do not guarantee any specific ranking, traffic level, lead volume, sales result, conversion rate, advertising approval, platform approval, model performance, or commercial outcome.

Fees, billing periods, payment methods, taxes, expenses, renewal terms, cancellation terms, and late-payment consequences will be stated in the applicable proposal, quotation, invoice, order form, online checkout, or written agreement.

Unless otherwise stated in writing:

• Fees are exclusive of VAT, withholding tax, bank charges, payment processing fees, and similar taxes or charges.
• You must pay invoices by the due date stated on the invoice.
• We may suspend work or access for overdue amounts after reasonable notice.
• Payments are non-refundable once work has started or access has been provided, except where required by law or expressly agreed in writing.

We and our licensors retain ownership of our pre-existing intellectual property, software, tools, templates, methods, workflows, know-how, code libraries, models, instructions, documentation, designs, and internal processes.

You retain ownership of User Content and your pre-existing materials. You grant us a non-exclusive, worldwide licence to use, host, copy, process, modify, transmit, and display User Content as needed to provide, secure, improve, and support the services and comply with law.

Subject to your full payment of undisputed fees and any agreed third-party restrictions, we assign or license final client-specific deliverables to you as stated in the applicable agreement. Reusable tools, background materials, generic know-how, templates, and platform components remain ours unless expressly assigned in writing.

The services may depend on third-party platforms, hosting providers, payment processors, analytics tools, advertising platforms, AI providers, CRM systems, CMS platforms, app marketplaces, APIs, email providers, social networks, domain registrars, and other services.

Third-party services are governed by their own terms, policies, availability, pricing, security, and technical limits. We are not responsible for third-party acts, omissions, outages, policy changes, account restrictions, rejected advertisements, removed content, API changes, or loss of access, except to the extent caused by our breach of these Terms.

Each party may receive confidential information from the other. The receiving party must use reasonable care to protect confidential information and use it only for the purposes of the relationship between the parties.

Confidentiality obligations do not apply to information that is public through no fault of the receiving party, already known without restriction, independently developed without use of the confidential information, lawfully received from a third party, or required to be disclosed by law, court order, or regulator.

Our Privacy Policy explains how we process personal data. You must ensure that any personal data you provide to us has been collected and shared lawfully and that all required notices, consents, rights, and safeguards are in place.

Where required, the parties will enter into an appropriate data processing agreement or similar data protection terms.

We may update, improve, modify, suspend, or discontinue parts of the services from time to time. We will use reasonable efforts to avoid unnecessary disruption, but we do not guarantee uninterrupted, error-free, or always-available services unless a specific service level is agreed in writing.

To the maximum extent permitted by law, the services and deliverables are provided on an “as is” and “as available” basis, except as expressly stated in a written agreement. We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, uninterrupted operation, and error-free performance.

You are responsible for your business decisions, publication decisions, compliance approvals, and use of the services and deliverables.

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, data, business opportunity, or anticipated savings, whether arising in contract, tort, negligence, breach of statutory duty, or otherwise.

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the services or these Terms is limited to the amounts paid by you to us for the affected services in the three months before the event giving rise to the claim.

Nothing in these Terms limits liability that cannot legally be limited, including liability for fraud, wilful misconduct, or any other liability that cannot be excluded under applicable law.

You agree to indemnify and hold us harmless from claims, losses, liabilities, damages, costs, and expenses arising from your User Content, your breach of these Terms, your misuse of the services, your violation of law or third-party rights, or your failure to obtain required rights, permissions, consents, or approvals.

Either party may terminate services as stated in the applicable proposal, quotation, order form, statement of work, subscription terms, or written agreement.

We may suspend or terminate access immediately if you materially breach these Terms, fail to pay undisputed amounts when due, create security or legal risk, misuse the services, or if required by law or a third-party platform.

On termination, you must stop using the services, pay all outstanding amounts, and comply with any transition, deletion, return, or licence restrictions in the applicable agreement. Sections intended to survive termination will continue, including payment obligations, confidentiality, intellectual property, disclaimers, limitation of liability, indemnity, and governing law.

We may update these Terms from time to time. The updated version will be posted on our website or otherwise made available, with a revised “Last updated” date. Continued use of the services after changes become effective means you accept the updated Terms.

These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of the Dubai International Financial Centre.

Subject to any mandatory legal requirements or any different dispute-resolution clause in a signed agreement, the parties agree that the DIFC Courts will have exclusive jurisdiction over disputes arising out of or in connection with these Terms or the services.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent, except as part of a merger, acquisition, restructuring, or sale of substantially all assets. We may assign or transfer our rights and obligations where reasonably necessary for business continuity, restructuring, financing, or sale of our business.

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in effect. A failure to enforce a provision is not a waiver. These Terms, together with the applicable proposal, quotation, order form, invoice, statement of work, online checkout, or written agreement, form the agreement between the parties for the relevant services.

AI Digidot Limited
Trading name: AI Digidot
Commercial licence: CL10599
Registered address: Unit IH-00-01-03-OF-05, Level 3, Innovation One, Dubai International Financial Centre, Dubai, United Arab Emirates
Email: team@aisfy.ai